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Please remember to click the "ok" button at the lower right of the configuration page to save the updates.

Once the code has been embedded on a page please login to the chat room using the same member profile used to obtain the embed code.

You may choose to view in portrait or landscape mode.

Each choice of view option allows for a different screen configuration.

Therefore, a chat room embed on more than website page will provide access to the same member profile chat room.

Without adding any additional manpower—you, too will see major results.

Whenever you’re away, your bot will continue providing friendly customer support 24/7. If your bot doesn't recognize a question, it will transfer the conversation to a live agent - seamlessly.

Immediately switch to live support with the click of a button. Help your live agents get more done faster with chat shortcuts.

As you provide answers to commonly asked questions, response sets are automatically generated.

Behind the scenes, our award-winning language processor learns to match questions with the relevant keywords you have provided.

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